I posted this at my blog but am sharing it here because it’s the best way I know of to thank those who contributed to the fundraiser Megan organized on my behalf last week. A Little Acorn will show up at your Inbox next weekend, and it’s going to be a fun one!
When Megan Fitzpatrick mentioned that several people last Saturday had asked if there was any way they could help, given my current experience with pancreatic cancer, she suggested she could put together a fundraiser for medical expenses. I was touched – truly – both by readers’ offers of help, and by Megan’s readiness to set something up. But I had to give some thought to my response.
Asking for help is not one of my strengths. Even accepting help that’s offered is sometimes hard. I recognize the importance of reciprocity. It’s great to be one of those people who give and give and give, but you can only give if others are willing to receive. And at some point, those who are unwilling to receive are missing out on a good chunk of what life is about. So I am trying, believe me (and please don’t say, as my first husband used to, “very trying”).
Second, while I often contribute to fundraisers, I find the whole fundraiser thing a challenge sometimes. Who wants to be seen as needy, or a victim? I know; this is another problem I have to deal with (one of many). Asking for help, or accepting it, does not a victim make. But some people have given online fundraisers a bad name. And the idea that many people in America rely on fundraisers to cover the cost of life-saving medical care drives me nuts. I lived in England for 16 years, and while the National Health Service was (and remains) far from perfect, single-payer healthcare beats the heck out of potentially losing your home due to medical expenses. Also, it’s not news that the American healthcare system, too, while technologically awe-inspiring and peopled with professionals who are the embodiment of patient-centered service, falls far short of ideal, especially in its financial dimensions.
Finally, it’s not news that we’re in the midst of a raging pandemic that has cost millions of people their livelihoods. Yes, I have cancer, but all in all, Mark and I are in better shape than many, with paying work that each of us can do safely during this time, which added to my difficulty in saying “yes, thank you, let’s do it!”
I want to make sure people know that Mark and I have health insurance. While we have friends who don’t, both of us have made a point of paying for coverage since long before we even knew each other. As I explain in an upcoming blog post for the Pro’s Corner at Fine Woodworking, I bought my first health insurance policy in 1995 when I saw how much a client of mine, who had excellent healthcare coverage, had to pay out of pocket to fix his broken foot. His out-of-pocket expenses could well have put my then-new business out of commission, and we all know that those who work in the building trades are at higher risk for work-related injuries than most who work in offices.
Mark and I are both self-employed. Paying the health insurance premiums has often been a stretch, especially for me, but we’ve considered it no less important than paying our mortgage. Finding the right balance between affordable premiums (if $845 a month per person can be described as “affordable”) and coverage in case of a claim has also been a challenge. Like many of our self-employed friends, we chose our policy, paid the premiums and hoped we’d never have to use it, beyond the reductions it provides in charges for prescriptions, wellness scans and such. As it turns out, our high-deductible HSA-linked family policy will cost us $24,800 this year in out-of-pocket expenses before our “coverage” kicks in. Yes, just having insurance coverage is an enormous help – as we’re now learning, the basic charges for anesthesia, chemo and all sorts of related care are astronomical. But in a year when our income will already be seriously reduced due to changes we’ve made in how we work, thanks to the pandemic, forking out $25,000 (or, let’s be realistic, likely more) would hit us hard. Were we not living in Covid World, things would be at least somewhat different – I wouldn’t hesitate to take friends up on their offers of rides to the hospital, and Mark could be working more closely to normal. But with a significantly compromised immune system, it would be foolish for me to get in a car with anyone else, which has disrupted Mark’s work far more than we anticipated. In fact, it would be more than foolish. It would be irresponsible and ungrateful, considering how many people have already helped us out.
After mulling all of this over, I said yes to Megan’s generous offer of help. I had no idea how many people would respond, nor how quickly. I’m still in shock.
To each of you who have contributed, I am grateful. My gratitude is not just a feeling. I plan to express it concretely, in the following ways, as well as others:
First, I promise to do my level best to beat this disease. Life expectancy for those with pancreatic cancer is depressingly low, with two years generally cited as the outer limit. But every week, friends introduce me to others who have lived much longer. Of course, prognoses depend on all sorts of variables; as people tell me constantly, every tumor is different, and the side effects of treatment can also kill you. Beating the odds will take more than standard medical care, and your generosity will make it possible for me to augment the standard chemotherapy, etc. with integrative protocols. While these cost far less than the medical “standard of care,” they are not covered by insurance. Even before the last 24 hours I was feeling optimistic. Now I feel even more so.
Second, I will share everything I learn, in the hope that this information may be helpful to others. Hence my upcoming post about the importance of being informed when choosing health insurance coverage.
Third, I’m hard at work on “Shop Tails,” a new book for Lost Art Press. I didn’t want to mention this early on, as I had no idea whether I would live long enough to finish it – in late-November, the specialist in Indianapolis had given me four to six months if I didn’t pursue chemotherapy, adding that there are two chemo regimens, and fewer than 50 percent of pancreatic cancer tumors respond to either one. Crushing odds. When I was struggling with the decision whether to pursue chemo (for so many reasons, the cost and the odds among them), I realized that if I went ahead, I would need a concrete goal to power me through. I wrote to Chris Schwarz on a Saturday morning, asking whether he might be interested in publishing a book about animals, life and work. I made sure to include a note along the lines of It’s fine to say no. This is not “Give me a contract or I’m going to die.” He wrote back with a strong YES that afternoon. Another reason why I am filled with gratitude — and having a far better time right now than I would ever have expected.
So, for now, thank you. Your support has me feeling far more appreciated than I had any reason to imagine. I am endlessly grateful to Megan, Chris and all the others – editors, publishers, clients, relatives, friends – who have provided me opportunities to do work I find meaningful.
Editor’s note: If you ever meet me at a dinner party and ask me what sort of books we publish, I’ll give you a two-word answer: hard ones.
When John and I founded Lost Art Press in 2007, we knew that the world didn’t need another book of router tricks, or plans for the same generic semi-Shaker furniture pieces we’ve seen a dozen times.
Most woodworkers love a good challenge, especially if it opens their minds or trains their hands to do new things. So for the last 14 years, we have tried to offer books that no one else would publish.
Gather together the best writing on handwork in the 20th century from Charles H. Hayward (a seven-year project)? We are up for it.
Publish a book about animal companions in the workshop? Plus the life lessons they offer? By one of our favorite woodworking authors who is fighting pancreatic cancer? Whew. Yes. We’re here for that.
“Shop Tails” by Nancy R. Hiller is our most unlikely woodworking book, but it is also one of my favorites. (I’ve never designed a woodworking book while actively sobbing.) Nancy’s clear-eyed and unflinching prose about the craft, the work, her non-human companions and death are something you won’t find anywhere else.
I think this book will make you look at the world, the work on your bench and the cat at your feet all anew. It might not show you how to make a crazy coping sled for your router, but who needs that, anyway?
Whenever someone at Farmstead Furniture asked what type of dog Oscar was, my boss replied “a Hearthrugger.” He was a large black dog with wavy hair that gave his lanky frame the appearance of at least 50 percent more than his highest-ever weight of 45 pounds. Spread out on the floor, he bore a striking resemblance to a sumptuous long-haired animal skin rug, the kind that lends a primal edge to a crackling log fire, leaving you all the cozier for knowing that you are not on a patch of frozen ground beneath the stars.
I was able to take Oscar with me to work at Farmstead because at 27, I had finally earned my driver’s license. I bought a used Ford Escort van through a classified ad in the local newspaper. For years, I had resisted the pressure to learn how to drive, daunted by a vehicle’s potential to kill. Many of my school friends in London had learned to drive at 17, an age when I wondered why I should learn to drive when public transportation was so readily available, not to mention that there was no way I’d be able to afford a car in the foreseeable future. Instead, I decided to let circumstances dictate when it was my time to learn to drive, and even considered going my entire life without driving a car, as Grandma Stepha had.
My resistance to driving lasted well after I left London. When I was 19, my boyfriend, Patrick, and I moved to the burg of Friday Bridge in Cambridgeshire, where my mother and stepfather had bought an old schoolhouse that came with an attached cottage, the former schoolmaster’s home. We moved into the simple brick cottage – two rooms upstairs, two rooms downstairs – and my stepfather built a small addition for a kitchen and bathroom. I got a job at a metal-casting factory that summer and rode my bike to work. After signing up for City & Guilds furniture-making classes at the community college in Wisbech, four miles away, I rode my bike to and from school in all weather. I did the same at my first cabinetmaking job, when I went to work for Raymond Green shortly after my City & Guilds training.
When I started work at Farmstead in 1986, a few years after that first cabinetmaking job, Oscar and I were living in a row house in Cambridge with three strangers. Two of my fellow tenants, Mel and Paul, quickly became friends. By this time Patrick and I had married, then divorced.
Each day I rode my bike to the train station, put it in the baggage car and rattled along until we reached the country station closest to the workshop, then retrieved the bike and rode the rest of the way. Anyone who lived in England in the mid-1980s will know that back then, sunny days were few and far between. No matter the season, most days were chilly, beneath an overcast sky – character-forming, and it certainly made the occasional sunny day all the more worthy of wonder. Riding a 10-speed bicycle through the dark in lashing December rain only to wait on the wind-swept platform for the train back to Cambridge did nothing to bolster my spirits. It was finally time to learn how to drive.
I inquired with a driving school and found a teacher who would cram the instruction into a single week. Now I just had to arrange for time off from work. My bosses wouldn’t give me a week off but agreed to let me take driving lessons for half of each weekday, so that’s what I did. I’d heard stories about the difficulty of passing the driving test on the first try. I really needed to get this thing done, so I took every chance to practice. And it wasn’t as though I had to force myself; I found I loved the process of driving, the way I could turn my will to go from A to B into action through a gear stick, steering wheel and pedals. (Nearly all English vehicles back then came with manual transmission.) The car became an extension of my body. To my relief, I passed the test on the first try. Now I could take Oscar with me to work instead of leaving him in my room at home. A few years old and safely beyond the destructiveness of puppyhood, Oscar was well-behaved. He stayed by my bench most of the day while I worked, leaving briefly at lunchtime to hunt for dropped bits of ham sandwich or breadcrumbs off a fellow worker’s Scotch egg.
He was the best kind of dog – affectionate, loyal, attentive. He loved to chase a ball but was equally glad to take off across a Fenland field in pursuit of a jet from the nearby Royal Air Force base. As a pup he’d been endlessly curious. He loved to snuggle and play. When thwarted, his need for attention occasionally turned to damage, as when he pulled the copy of Ernest Joyce’s “The Technique of Furniture Making” that I had borrowed from the Isle of Ely College library off the bookcase at home and tore its 495 pages into a paper puzzle, wolfing down a chunk of the spine and chewing the top right inch and a half of the clothbound cover. Aside from making me pay for a replacement copy, the people at the library wanted me to return the original. I persuaded them to let me keep it and spent hours piecing the pages back together with cellotape that has since turned yellow-brown. Oscar and I were together for 13 years. Then I let him go in a moment I will always regret. What follows is his story.
In the summer of 1980, several years before I worked at Farmstead, I was close to completing my coursework in furniture making, when our neighbor’s red setter, Sherry, gave birth to a litter of pups. My mother’s bearded collie, Alistair, was the father; he’d escaped from the backyard of their house in Friday Bridge and run across the road when Sherry was in heat. Alistair wasn’t alone in wandering the ’hood; a compact, light-brown, smooth-coated dog named Sniffer was quite the lad and likely had many a litter to his name. But there was little doubt these had come from Alistair – the doghouse was squirming with red and black puppies, not a brown or smooth-haired one among them.
We hadn’t had a dog since Sidney and Phoebe. Now that I was an adult and nearly finished with my training, I longed for a dog of my own. I felt a sense of obligation to our neighbor, given that my mother’s dog was responsible for the pups. They spilled out in a clambering mass, falling over each other to meet the visitor. A few moments later, a tiny black face with intense brown eyes and a rumpled moustache poked out, peering around to assess conditions. That was my dog: the loner, the shy boy, the cautious one. I reached inside the opening and pulled him out the rest of the way.Oscar loved to run. Unfortunately, I did not know how to train him. I had an ordinary collar and lead, not the kind that would have discouraged a dog from pulling; he would lean so hard into our path that I could scarcely contain him. It was exasperating. I yanked his leash angrily, too ignorant to know how ineffective (not to mention dangerous) my correction might be.
Patrick and I were married in 1981. By then, we were both working for my first cabinetmaking boss, Raymond Green, building kitchens in a frigid old horse-stable-turned-workshop. A couple of years later, we moved to the industrial town of Reading. By then I was ready for a change – not just a new location, but a new line of work. Although I’d learned a lot from Raymond about the business of cabinetmaking, as well as new techniques, I felt emotionally and physically beaten down by my two-plus years of professional woodworking. The work had become depressingly monotonous and repetitive. I wanted to make a living in a more social setting, ideally an office.
At first we stayed with Patrick’s mother at her council flat in Bracknell, on Reading’s outskirts. She doted on Oscar and spoiled him like a grandson. She always had a box of Good Boy Choc Drops on hand, and after a few tries, loved to take him out for walks. He slept in the guest room with us and stayed home with her while we looked for work.
I’d answered an ad for a clerk position in the travel office at the students’ union of Reading University. What clinched the hire was my happy guess at the capital of Yugoslavia, as it was then known: Belgrade. I could not believe my luck in getting the job; I would be working in an office with several women, all of us under 35. The office was not in a freezing barn, but a comfortable building. The position involved selling tickets to professors who were going on book tours around the United States and agricultural students flying home to Dakar or Denpasar. Those were the days of hand-written airline tickets on paper and bookings made over the phone. There was a lot to learn, and I found all of it a welcome challenge.
My mother’s mother, Esse, had always said she wanted to help me buy a house and make a home. Reading looked and felt like home, so one day I made a very expensive transatlantic collect call from a pay phone and asked if she would help us buy a row house about a mile-and-a-half from the office where I worked. A basic two-up, two-down with a tiny kitchen and bath in a lean-to addition at the back, the house was one away from the precipice at the end of Edgehill Street, which was aptly named. The neighborhood was still decidedly working class, so it was affordable, even to people like us who made close to minimum wage. I comforted myself with the observation that the house at the end would go over the hill before ours did. Esse was ill with pancreatic cancer at the time, so my grandfather flew over by himself to look at the house, gave us the down payment (around ₤5,000) and co-signed for the loan. I was ecstatic and have never stopped being grateful for that help.
Each morning I got up early and took Oscar for a long walk, then had breakfast and walked to work. Sometimes I took him with me. My co-workers loved him, and Bronwen, especially, always made a fuss over him. Oscar couldn’t get enough. A few years later Patrick and I moved to the old cathedral town of Saffron Walden in Essex, where our marriage fell apart. There, Gregor, a classmate during our training as furniture makers, took over from Bronwen as Oscar’s favorite friend. He took Oscar for walks to Audley End Park and sneaked him the odd treat from the fish and chip shop. Gregor would occasionally drive over in his jeep and pick us up. One day he parked the jeep in front of the house where Patrick and I had lived and Oscar refused to get out. He sat there, eyes forward, as if to say You can’t make me get out. There has been too much disruption of late, and I’m staying put. I’m going wherever you go.
I moved back to the States in the summer of 1987. My sister had moved back several years before, and my mother and stepfather had followed; they were living in the house where we’d lived with our father before our family split up. It would make an ideal place to land and make a plan.
I’d visited New England the previous winter. I knew I wanted to be in the Northeast – if I had to leave England, it would be for a part of North America that looked and felt as close to England as I could find. I’d rented a car on that trip and first explored the Hudson Valley, then gone as far as western Massachusetts, where, after a long expanse of no towns, I came upon what appeared to be a semi-abandoned industrial town, North Adams, which had had a thriving mill industry thanks to its location on the Hoosic River but now seemed more like a beautiful mirage full of 19th-century houses with turrets, fretwork and other elaborate architectural details. I might not have a particular place in mind, not to mention a job, but New England would be my general destination.
I sold some of my possessions, gave a lot of others away, then had the rest shipped with a moving company, to be held at the Port of New York until I had a place to live. My friend Edward was going to America with me.After putting Oscar in the officially mandated crate, I said goodbye at Heathrow, praying he would survive the eight-hour flight in the hold.
At Miami International Airport, Edward and I went through baggage claim and customs. I spotted Oscar across the hall. No sooner had he glimpsed me than he let out a heartbreaking, groggy howl, still under the influence of the sedative he’d had for the ride. But the most rewarding reunion came when my mother picked us up and took us home. She and my stepfather still had Alistair, Oscar’s father; they’d brought him when they moved from England. When the two dogs saw each other for the first time in years, they sniffed each other tentatively. Then, all of a sudden, there was a frenzy of perked-up ears and wagging tails. It was enough to bring tears to my eyes.
I bought a used two-door Ford Escort car, and after several days, Edward and I set off with Oscar on the drive north. We stayed in motels that allowed dogs, and finally stopped in South Hadley, just outside of Amherst, Massachusetts, where I signed a lease for a one-bedroom apartment on the second floor of a house. Edward found a job in Worcester and moved there. I applied for office jobs but was turned down for every one. While looking through job ads in a local paper I came across one for furniture makers at a business in Vermont. By this time I’d had my fill of rejection; perhaps I should give my own trade another chance, instead of trying to fit my square peg into another round hole. I called. The people seemed genuinely nice. We set up a meeting.
I drove up with Oscar for a visit. The company had arranged for me to stay at a bed-and-breakfast. Before the interview I was so nervous that I bought a package of cookies and ate the entire box, diverting a few from my mouth to Oscar’s. It was comforting to have an ally on this journey away from a home that was not yet home.
I took the job gratefully when they offered. Oscar and I moved to Montpelier, Vermont, the closest sizable town to the shop, where I rented a small apartment in a depressing house with stained shag carpet and fake wood paneling on the walls. Oscar and I were together. We would make it work. …
I can’t bring myself to write a post about completing a job and welcoming our clients home without expressing heartfelt sympathy to all those who have lost their homes, and more, over the past few days to fire or financial devastation. Making things – whether furniture, books or buildings – is a source of joy. Seeing them happily used is an honor. Seeing them destroyed is heart breaking.
Yesterday we finished the kitchen I’ve been tracking here in occasional posts, and the Robinson family moved home. The job took much longer than usual, thanks to the pandemic. We’d planned to do the bulk of the work while the homeowners were in Europe, where Ben Robinson was scheduled to spend a good chunk of the summer with students. When reality put the kibosh on Plan A, we discussed Plan B: the family could live at home, cooking on an outdoor grill, and we’d seal off the kitchen workspace to keep construction dust (and droplets) to ourselves. Then we realized that wouldn’t work, either – the project included reworking the full staircase to the finished basement, as well as the steps to the upper level, and replacing the front and kitchen doors. In the end, Ben and Jenny took their three children, two cats and much of their kitchen’s contents to a rental, and then another. (There was more than the usual rental property available for sublet this summer, as many students at Indiana University-Bloomington had left town due to the pandemic.)
Here are a few more pictures from before, during and after, followed by a list of sources and suppliers.
A pair of shelves with integrated lighting defines the kitchen from the living room now that part of the wall between them is gone, while offering storage and display space. (I’ve written two posts about how I built these and how we installed them at the Fine Woodworking blog. The first is here. The second will be published there soon.)
We based the design of the white oak baluster and railing on an original screen at the mid-century home of some good friends; the angled slats are spaced for code compliance. The small white oak door on the wall opens into a cavity at the inside corner, replacing a blind corner unit that previously occupied the space.
The passageway between the living room and kitchen is now about 1′ wider than previously, which makes moving from one space to the other far more comfortable – you no longer have the sensation of passing gingerly alongside a mountain crevasse. To get the extra floor space, Mark reworked the stairs to the finished basement, moving them forward (toward the basement). He rebuilt the stairs with white oak treads and risers.
A glazed door to the carport brings more light into the room.
A reminder that the deadline – January 15 – is almost upon us for our True Woodworking Tales Contest to celebrate celebrate the release of Nancy Hiller’s second edition of “Making things Work: Tales from a Cabinetmaker’s Life.” The writer of the best tale – as selected by Nancy, Christopher Schwarz and me – will win a $100 gift certificate to the Lost Art Press store (usable online or in person at the storefront). Plus, we’ll serve up the winning tale here, along with our other favorites.
Details:
• Your tale must be true (though you can change names to protect the innocent – and not so innocent).
• It can be no longer than 1,000 words.
• Make sure your name, email address and phone number are atop your entry (Pages, Word, PDF…whatever type of file you like, as long as I can open it on a Mac).
• Send your tales to fitz@lostartpress.com, with “Tale Entry” in the subject line.
• While not required, an accompanying image would be swell, so that we’ve appropriate art to go with the tales we share on the blog. (It’s either that, or you get a picture of one of the cats to go with it.)
During the last four years, I’ve lost four members of my immediate family (mom, dad, stepfather, sister), most of them suddenly and unexpectedly. And if I’ve learned one thing from the experience, it’s this: Tell people who are important to you how you feel about them. Today. Don’t wait for a nice evening on the back porch.
As many of you know, Nancy Hiller is battling pancreatic cancer. Her treatment has its ups and (deep) downs. And while I am counting on her to be one of the long-term survivors of this horrible disease, I also didn’t want her to ever leave this earth without know how important she has been to me as a person, woodworker, writer and supremely ethical being.
I’m not alone. Kara Gebhart Uhl spent the last couple weeks talking to some of the people in and out of Nancy’s orbit. And below is what they had to say.
If you’ve read her books, been a student in one of her classes or been a customer of hers, you know that this only scratches the surface of a most impressive and lovely person.
C.H. Becksvoort, furniture maker, designer, author, contributing editor to Fine Woodworking magazine
I first heard of Nancy back in 2004 or 2005. I think it was a kitchen cabinet design article in Fine Woodworking magazine. She stayed on my radar for several more years and wrote a few more articles, as well as a series of pieces for Pro’s Corner. In 2017, her book “Making Things Work”really caught my attention. Here was a kindred spirit who made her living from woodworking, without a rich partner or a trust fund. And she did it in a male-dominated field. The book was amazing, in that she debunked the common woodworking images of curly shavings, satisfying smells and days of crafting hand-cut dovetails. Instead, she revealed what it was really like to run a day-to-day business: difficult customers, insurance payments, bookkeeping and tax hassles, and time management. She’s paid her dues.
Not only that, but Nancy is a wonderful, gifted and generous human being. And a good friend.
***
Laura Mays, woodworker, designer, educator, director of The Krenov School
When I first came across nrhillerdesign.com a handful of years ago, I was genuinely confused; was this a group of people? A workshop or a company? Were they designers or historians or cabinetmakers? It never occurred to me that I was seeing the prodigious output of just one person, and I navigated away, bemused.
It wasn’t until a couple of years later that I read “Making Things Work” [some of which takes place in England], and I started to understand the fullness, the depth and breadth of Nancy. But before understanding came a lot of laughing, deep out-loud belly laughs, that are rare for me in adulthood. It was the descriptions of the miserable weather/plumbing/dampness/general decrepitude seen through the eyes of an affectionate outsider that really got me. I had grown up at a similar time on the adjacent island of Ireland, where similar conditions prevailed, and I had gone through a somewhat parallel trajectory of abandoning academia and a professional career for woodworking. I resonated.
So when Deirdre Visser, Phoebe Kuo and I embarked on interviewing women woodworkers for a project, called at that time “Making a Seat at the Table,” I knew this would be a tremendous opportunity to meet Nancy in person. This long-limbed woman with a huge laugh welcomed us into her house in Bloomington, rearranging her pets, making us comfortable, with a constant stream of talk that moved quickly, seamlessly, between the profane, the intellectual, the moral, the practical. It involved swear words and Latin quotes; it revealed someone who reflected on her life while also enthusiastically pouring herself into it.
This, I think, is one of Nancy’s greatest gifts to woodworking and the world: to bring together morality and material, to examine what it is to do good work, in both an ethical and craft sense. This of course is the primary idea at the core of the Arts & Crafts movement, and it is no surprise that she has studied and written about that period extensively. There is a direct line of thought between them and her, between their concerns of labor and value and honesty and meaning, and hers. But where they, at least in my rather flippant understanding, appear to be a bunch of middle-class men who dropped out of London society and moved to the Cotswolds, she is the 21st-century self-employed woman version, working out how to make a living from her work in the context of Ikea and supply chains and gig work, and all the other pressures and intricacies of late capitalism “Me Too” globalization.
Nancy’s book about English Arts & Crafts furniture is an exemplar of how she brings together the material and the mundane: not only is a beautifully written study of the ethics at the core of the movement and short biographies of some of the key thinkers, it is equally a how-to, or a how-done, on the actual making of several pieces of furniture. While this combination might, I suppose, reduce the book’s academic gravitas on the one hand, and on the other, be off-putting to someone who just wants the woodworking content, for me, it is exactly this juxtaposition that makes Nancy important. “No ideas but in things,” and vice versa.
In article after article in Fine Woodworking magazine and elsewhere, Nancy pores over how to make a living, make a life, making things. She parses, for example, the relative merits, ethical and otherwise, of different pricing structures with an honesty and a depth of detail that is refreshing, like having a window thrown open on what can be murky and hidden. She doesn’t shy away from the annoyingness, the hard work, the nitty-gritty, but she always brings it back to what it means to live a good life, to be fair and just to oneself and to others. There is no one whose moral compass I trust better than Nancy Hiller’s.
***
Charles Bickford, carpenter, writer, photographer and former senior editor of Fine Homebuilding magazine
It’s hard enough for anyone, at any time, to run a one-person cabinetshop. It’s a whole hat rack full of jobs rolled into one – getting clients, keeping clients, managing clients, design, building, finishing, maintaining the shop, keeping track of expenses – that usually doesn’t leave much time in the day for anything else. Somehow, Nancy Hiller has managed to run a successful shop by herself for the last 30 years or so (a feat worth celebrating in itself), while at the same time, she has written five books, countless magazine articles and blog posts, in addition to leading the occasional furniture class.
And while other craftspeople might consider writing just another means to marketing their goods, it seems like Nancy has spent as much time writing as she has building. (I suspect she’s fast on the keyboard, but that’s just a guess.) As she has pointed out, she’s not writing for the money, of which there is precious little anyway in the writing game. That’s a shame in itself, because she’s as good a writer as she is a furniture builder, and by now should be wealthy as Croesus.
She writes to inspire and advise the community of shop rats, both the professionals and the part-timers, that are her audience. Where else would they go for advice on the potential pitfalls and obstacles of running your own shop? How to stay creative, or how to deal with customers? Or info on the proportions of a sideboard, Johnny Grey, Arts & Crafts design or (who knew?) Hoosier cabinets. Or how to train and keep a hop-a-long canine shop foreman named Joey? Who else does this? Through her hard work and by example, she raises the bar for everyone else, and continues to weave the strands that make the woodworking community stronger, more aware, more connected and more informed.
She still makes great furniture, too. And don’t you forget it.
Being in our 60s, Nancy and I have been involved in the woodworking world for about the same amount of time. But it wasn’t until four years ago that my friend and colleague, Chris Becksvoort, started to mention her. He suggested that I get to know her. He felt it would be beneficial for me to hear her stories. He would always say “she has really been in the trenches.” One might question why I did not know of Nancy since she had been published for a while. Well, the answer is after going through a challenging professional experience in 1994 that lasted a decade, my self-confidence was so shaken that I chose to go underground, making my woodworking world small and self-contained.
Fast forward to 2018 when I ordered Nancy’s book “Making Things Work.” I was so taken by her writing style, her wonderful sense of humor, and her honesty. I devoured the book and then read it again. I share so many of her experiences, especially being a woman in a non-traditional field trying to make woodworking my career. Nancy’s down-to-earth approach put us all in a level playing field – no more hierarchical attitudes that I had grown accustomed to. Quality work is quality work no matter how one chooses to express that.
I have read so much of Nancy’s work since my initial introduction to her. Her example evokes confidence in others, promotes support rather than judgement, encourages us to share successes as well as hardships and to remain vulnerable to the whole journey. Whether we make historic pieces, carve beautiful wooden critters, make contemporary furniture, create beautiful kitchens, conserve other’s work or make wooden barrels, we are the lucky ones who have found common ground through her. I will be forever be grateful to have found Nancy. Her bright light helped guide me back to myself and the places I have honored before.
What a lucky day it was when I first saw some of Nancy Hiller’s beautiful cabinetry in the pages of the Sept/Oct 2005 edition of Fine Woodworking magazine! Little did I know that reading that article and subsequently contacting Nancy would result in a long-time professional association and a warm friendship that hasn’t diminished over time and distance. I invited Nancy to teach a cabinet-building class at my former* school, her first such experience, and I was pleased that she accepted the offer. After seeing her in action, I invited Nancy back many times, and she developed a following with many students who continued to sign up for classes she taught.
It was clear from the first class day that Nancy had not only the technical skills necessary to teach, but more importantly she had the people skills that made the students feel comfortable with taking on new information and new skills. Nancy has a great smile and a frequent laugh. Her affirming ways with class participants inspired confidence and motivation even when technical problems arose. I specifically remember Nancy splayed out on the floor helping a student to problem solve a difficulty with hanging the door of a cabinet. The tone of the interaction went from frustration to laughter right away.
I have so enjoyed seeing Nancy’s prodigious skills gain recognition and accolades over the years. Yeah Nancy! Since our first encounter in 2005, Nancy continues to shine brightly through her writing (books, blogs and periodicals), her teaching and her design talents. She has an uncanny nose for sniffing out talent and originality in the work and stories of others. Her articles and interviews are fun to read as she describes the makers and their settings and work.
Nancy’s own work blends the integrity of good design with the joy of creating cabinetry and furniture that reflect the unique settings in which those pieces are placed, and the practical ways that the pieces are to be used. I learned those things from Nancy first-hand as she helped us design a completely new kitchen in our former residence, a 100-year-old log home. The outcome of that effort is a comfortable, functional and aesthetically pleasing kitchen where friends and family gathered. What a gift!
Nancy is a people-connector for certain. Above and beyond woodworking, that is her gift. I’m so glad that our paths have crossed and zigzagged in so many interesting ways.
*The former Kelly Mehler of Woodworking is now owned by Berea College and operates as The Woodworking School at Pine Croft.
***
Johnny Grey, kitchen designer, author, educator, founder of Johnny Grey Studios
I have a soft spot for workers of wood. Nancy is in that mould but unusual in straddling the practical life of a carpenter with great skill in writing both academic and lifestyle books. Though in correspondence with her for many years, I only met her when she and her husband, Mark, came to stay with us in England not long before lockdown. Our family took warmly to them – a mutual love of dogs and the gift of a fine bottle of bourbon playing a role – and the visit was over all too quickly.
Nancy’s journey starts, I think, with her mother’s can-do attitude, a way of life of making things that she luckily passed on to her daughter. It happens that I share some early experiences with Nancy. Like me (and many of us), she took pleasure as a child in rearranging the furniture in her living room and bedroom. We both also started out on our careers, coincidentally, by restoring an 18th-century pine dresser, a halfway house to making something new. A similar dresser is pictured in Kara Uhl’s charmingly interesting blog profile of Nancy.
I first came across Nancy when she was writing “The Hoosier Cabinet in Kitchen History” (2009, note to publisher: please reprint). This was the book I was looking for without realising. It serves as a justification for an ambitious and slightly crazy idea of mine: making kitchens with real furniture along with coining the phrase ‘the Unfitted Kitchen’. In Nancy’s vision, kitchen furniture was both an organising principle and a space for creativity, fun and efficiency. Hoosier, a company from Indiana, built functional cabinetry for cooking and storage but also developed their own quirky and witty marketing. They used catchphrases and slogans such as, ‘A kitchen without a cabinet is like a farm without a plow’ and ‘Saving work is saving youthfulness.’ These were fun, modern responses to domestic workloads, and by 1920 the Hoosier Manufacturing Company had sold 2,000,000 cabinets.
Nancy’s analysis in the book relates the wit and energy from this period of kitchen history to fresh thinking in our time. She explores current kitchen culture, including gender roles, and questions the nature of a ‘residential’ kitchen. One answer to that comes from our recent response to lockdown, as we now regularly acknowledge the kitchen as a hybrid space that all the family occupies and use as an office, homework zone and place to play. Nancy generously includes some of my ideas on this sort of thing in her chapter on the Hoosier legacy. She includes quotes from Christopher Alexander in “A Pattern Language” on the ‘self-selecting features’ of a friendly home, and celebrates the concept of the kitchen as a living room that has, ideally, evolved well beyond the cramped little workplace for hard-pressed women that it admittedly still is in many cultures.
Nancy breaks through glass ceilings without making a fuss. I find it extraordinary that there are not more female cabinetmakers in the U.S. (it’s 7.5 percent, according to Zippia), although she tells me that there has been a growth in women working in the U.S. construction sector. In the U.K. it’s a worse story. Statistics are hard to come by. The number of craft courses at the tertiary education level has dropped by 46 percent due to the government’s education reforms.
I see Nancy as a designer-maker ambassador, a timeless figure who embodies the craftsmanship and the emotional and ecological benefits of the handmade. We need more voices like hers in the world of construction, design and the kitchen industry, but don’t hold your breath.
I noticed Nancy’s work before I noticed her. She had a piece in Fine Woodworking magazine when I was at Popular Woodworking magazine, and I remember thinking that it was a fine example of Art & Crafts work… and we were always looking for good Arts & Crafts (and Shaker) for Popular Woodworking. Then I noticed it was by a woman. I think it’s fair to say I started stalking Nancy. I read everything of hers I could get my hands on (she’d written a couple of books at that point, and articles for Fine Woodworking, Fine Homebuilding and Old House Journal). There just weren’t that many other woodworkers who were women, doing the kind of work I liked, who were featured in major magazines. I didn’t know her, but I loved her from afar for showing me what was possible (and because she’s a darn fine writer).
Nancy is an excellent person to emulate in work and in life. She is obviously a talented furniture maker and designer – but she is also hilarious, incredibly generous on every front, and kind to pesky editors and small animals. I am honored to now call her my friend, and to love her from close up.
In 1988 my career took an interesting turn when I was offered the opportunity to switch from running restaurants, hotels and country clubs on the west coast to selling hardwood lumber on behalf of Paxton Lumber in Cincinnati. That is a story, but this story is about Nancy Hiller. Knowing absolutely nothing about hardwood lumber, I was assigned to a sales territory that included all southern Ohio, southern Indiana and Kentucky. I would introduce myself to my inherited and prospective customers as a service-oriented salesman with no experience in hardwood who needed their help in understanding the processes of cabinetmaking, flooring, furniture manufacturing and custom millwork. In return for teaching me about their craft, I would be sure that they received the quality lumber they needed, when they needed it. My customers were happy to show me their craft and I made sure that I delivered on my promises. My territory grew quickly. Bloomington, Ind., was in my territory and there were quite a few small woodworking companies of all sorts there, so I spent a good deal of time there building relationships.
In my work there I came across a small high-end cabinetmaking shop in Nashville, Ind., run by Nancy Hiller, the only female cabinetmaker I had yet encountered. The shop was small, only Nancy and her husband. I made sure to visit them when I was in the area and was awed by Nancy’s spectacular work. She said that she learned cabinetmaking in England, which I found to be extremely interesting. She stood out to me instantly as being at the top of her field, overshadowing the work of every other cabinetmaker in my vast territory.
I enjoyed our visits and I made sure that my service and the quality of the lumber I shipped to the shop matched the respect I had for her as a person and as a fine woodworker. Our visits were always enjoyable, and I learned about how a fine craftsperson worked. I was her salesman for about six or seven years, then I wound up working with another company and we regrettably lost touch. In 1996, I started to work with the Frank Miller Lumber Co., in Indiana, covering the U.S. west and all of Canada. I found out after a few years there that Nancy bought some quartersawn white oak from their outlet store. Since my territory was nowhere near Bloomington, Ind., I passed my greetings to her through her salesman.
Around 2010, I started traveling the country lecturing on the quarter-sawing process, the core business of Frank Miller Lumber. I found myself as speaker at a traditional building conference in Baltimore. I went to the room where the speakers were to drop their materials and when I turned around, I saw Nancy. It had been almost 20 years since I last saw her, and she immediately recognized me and gave me a hug. It was a brief but happy reunion and when I told her that I was working with Frank Miller Lumber, she said that they were favorite lumber supplier. She was very pleased that I worked for them. I said I was giving a talk the next morning and she was crestfallen that she would miss my talk, since she had to leave that night after her talk. Shortly after our chance meeting she gave a great talk about the evolution of the American kitchen. As she opened her remarks, she told her audience that her “favorite lumber salesman from her favorite lumber supplier” was in the audience. She gave them my name and told them to all come to my talk the next morning. It was very kind of her since my talk was scheduled for 8:00 a.m. on Saturday and I had low expectations for attendance. I was pleasantly surprised to see many members of her audience in my audience the next morning. That was a great kindness that I will never forget.
Several years later I took a film crew with me to Bloomington to interview Nancy and document her building a Voysey chair with Frank Miller’s quartersawn white oak. She was an inspirational subject and a generous host to me and the crew, even providing us lunch.
I have read all her books and have learned much from them, but by far my favorite is “Making Things Work: Tales from a Cabinetmaker’s Life,” which chronicles her amazing professional journey starting in England, where she dropped out of Cambridge and set herself on the harrowing journey to become the fine wood craftsperson she is today. It is an inspiring story of tenacity, strength and perseverance – the qualities she is teaching us as today as she faces her current health challenges. Nancy brings beauty to the world through her art and is a stellar human. The world is a better place because she is in it.
I would not be making a living as a cabinetmaker today if it were not for Nancy Hiller. Nancy took me on as her assistant in 2004. At the time, her shop was newly built and somewhat unfinished. It was home to two insane dogs, Wilhelm von Wundt and Winnie, who became my workday companions, and a cat or two depending on the year. Nancy’s shop was a relatively small workspace for two people, so when there wasn’t an interesting NPR story on WFIU or a machine blasting, we would regale each other with absurd stories and silly jokes. I’ve always been able to make Nancy laugh hard – in her signature hyena way – and take great pleasure in seeing her keel over from one of my inappropriate jokes.
When I was offered the job as her assistant, I was thrilled to be working alongside a craftsperson who was trained in England and had an impressive portfolio of work. I knew it was a great opportunity to hone my craft alongside such a skilled practitioner. But I didn’t know all the other things that I would learn along the way.
Working with Nancy provided me with invaluable lessons in historic preservation, the history of furniture design, building relationships with homes as if they were people, etymology, grammar and, of course, myriad woodworking techniques. She also modeled how to run a woodworking business with integrity.
It became clear to me early on that Nancy has a deep ethical core. While she can wax eloquent on the philosophy of ethics, she lives out her principles daily. I witnessed Nancy’s integrity in her treating clients with fairness and respect, building things the right way (even when it was less profitable), and always having her employee’s back – when the work ran dry, when clients behaved badly and when dark clouds rolled in.
It has been an honor to have had the opportunity to work alongside Nancy and be able to call her my mentor. It has been even better to maintain a relationship with her and call her my friend.
***
Anissa Kapsales, furniture maker and editor at Fine Woodworking.
If you know anything about Nancy Hiller you know that her contributions, her commitment and her place in the woodworking community are legendary. For decades she has plugged away in a calling where it is difficult to succeed professionally. She has written countless articles showing how to make gorgeous pieces of furniture. She has written books about designing and woodworking and life. She’s a woodworking social media icon. She has taught and lectured around the country. She has blogged about the realities, joys, trials and every other aspect of the woodworking life you can imagine. Through her LAP blog “Little Acorns: Profiles by Nancy Hiller,”Nancy has introduced us to each other. She has a remarkable knack for seeking out the fascinating aspects of people’s lives and writing eloquently about them. This I attribute to the person Nancy is. She doesn’t simply interview her subjects with a series of questions, rather she just talks with them. She enjoys the conversation and gets to know them. She listens. She’s naturally curious, interested and sincere.
Nancy has paved the way for aspiring woodworkers, authors, women in woodworking and designers. And now she is illuminating a dark path for anybody who struggles, so … all of us. In the same strong, determined and steady way that she moved through her career, Nancy is confronting her pancreatic cancer diagnosis, thinking creatively, managing one obstacle at a time, learning, teaching, advocating. I am in awe.
All that said, I must tell you that I was intimidated by Nancy when I started out as an editor. At least I was, for a blip, way back in 2006. Fresh out of the nurturing cocoon that is the Krenov School, I had just started at Fine Woodworking magazine and was assigned to work on an article with Nancy. “Arts & Crafts Wall Shelf” would be my first (mostly) solo assignment, and I would be traveling to Nancy’s shop, with Mike Pekovich shadowing me to make sure I didn’t completely screw it up.
Prior to the shoot, Nancy and I had worked together on the months-long process via phone calls and emails getting her manuscript turned into a shot list. I had called to introduce myself, tell her the proposal was accepted and get things rolling. The instant we got on the phone for the first time it was clear I was out of my intellectual league and every other league I cared about. She was talented, educated, articulate and could woodwork circles around most pros. She could write quite well, had ridiculous design skills and was clearly going to be on top of her deadlines. And I was a nervous newbie editor/photographer. Every speck of intimidation was coming from within me, and had nothing to do with what Nancy was putting out. But intimidated I was, nonetheless.
When I arrived for the shoot, Nancy was all those amazing things. Even more, she was kind, thoughtful, very well prepared, humble, professional, accommodating, funny and had an ease about her that started things off on the right foot. We made our way through that shoot and article and today, more than 15 years later, we’ve done so many more together. I think we’re a pretty darn good team! I often wonder if I had been paired with a different author on that first shoot if I would have made it past the first year in a job with a steep learning curve.
What began with me feeling intimidated has transformed into something great. I admire Nancy for her life and woodworking wisdom, her sense of humor, her empathy, her sage advice, the breadth of knowledge she has on so many topics, her incredible talent as a designer and maker, her fortitude in the face of all things.
Nancy, I am far better because I know you. You have what is probably the best freaking laugh and smile on the planet. It is my pleasure to capture it every time we shoot together! With all my love, I am proud to call you my friend.