The company that manufactures and mails our T-shirts and hats in California, Printful, has been running behind as a result of the pandemic. T-shirts are taking 23-28 business days to fulfill. Embroidered items, such as hats, are taking 18-22 business days to ship.
The company reports that its safety measures have cut its capacity in half, plus Printful has had difficulties getting the raw materials it needs to make shirts, hats and the rest.
So if you are waiting on a shirt or hat to arrive, we apologize. We hope things will return to normal soon, and we thank you in advance for your patience.
All of our other products – books, vests, chore coats and tools – are fulfilled by our Indiana warehouse. And we are not experiencing fulfillment or shipping delays there.
As always, if you have questions about or problems with an order, send an email to firstname.lastname@example.org and we’ll get back to you as soon as we can.
— Christopher Schwarz
9 thoughts on “Delays With T-shirts & Hats”
I got excited by Printful for my designs about a year ago but this has been a big disappointment for me. Hope they get their act together, but it feels like a handful of people good at the technology outsourcing the actual labor and they couldn’t hold it together as the world split apart. Bummer, because when it works it’s what I’d always wanted as a designer/seller
I run a shop in Chicago. We are fully staffed, have no issues getting anything, and have fulfilled tens of thousands of shirts over the past few weeks. Let me know if I can help. email@example.com
no issue, Very understandable, thanks for the update.
Why not Lost Art Press masks?
Already thunk of and sold out. 🙂
Rudy does a great. Thanks Chris
Are they pointy?
…and do they come with tin foil liners?
I have one of those blue shirts with the black/gray logo—looks great, nice fabric and cut. Might have to order a few more.
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