When you order a book from us, you are supposed to receive an email when the book has been received by the shipping company. When the shipper scans the book – beep – that sends the message to our store’s software. And our software sends a message to you with tracking information.
Sometimes, USPS isn’t very good about scanning packages in a timely manner. Sometimes they don’t get scanned. And so you don’t get an email. But you will get your book.
We have complained (a lot) to USPS. They are overworked so I doubt this will change.
So apologies for the delayed emails or emails that didn’t come.
— Christopher Schwarz