As we are cranking up our order fulfillment system here, some of the shipments are being fulfilled from Covington, some from Indianapolis and some are being fulfilled from both locations.
A few orders are “split” – meaning that part of the order comes from Covington and part comes from Indianapolis. We are working on making these split orders clear to customers, but for the next week or so it might be confusing.
So if you ordered a hammer and a book, you might get the hammer from Covington in a couple days with the book following a day or two later.
Anyway, we are working on smoothing this out; so stay tuned and thanks for your patience.
— Christopher Schwarz
Until I read the whole post I was trying to figure out what you’re supposed to do with half a pencil gauge. 😂
My order of last week was split and both arrived the same time. Two boxes to open – twice the fun.
No worries, y’all. Thanks for ‘splainin.
Thanks for providing nice stuff for us to order.
that first photo got me like
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This is a helpful update! I received a partial order yesterday and as confused, but am now (clearly) less confused.
Split order also arrived on the same day. No problem. Only issue I have is that for the gauge having the blade and the red golf pencil and the yellow pencil really challenges my pack rat nature. Plus the split order gives me one more ‘this will be a great box for something’ box to store…