After testing (and retesting), our pdf delivery software appears to be working.
To cut down on any confusion, you will now get your download link in the first order confirmation e-mail. The link for your download is at the bottom of the email (see the image above for what this looks like).
We’re moving all our digital products to this service as I type.
So if you have not received a link for the digital download, please check your original confirmation e-mail and see if it’s there. If not, send an email to firstname.lastname@example.org. Please give us the name or email you used to place the order so we can find it.
— Christopher Schwarz