The Rainbow Room in New York is one of the commercial interiors for which Heitink has furnished custom-veneered panels. (Photo from Heitink website)
My favorite instructor, Mr. Williams, always said Anyone can do something right. The real skill is knowing how to fix things that go wrong.
Maddeningly, there will always be things that go wrong. Overlooked abrasive marks beneath your flawless finish? Check. (Scrape the whole tabletop down and refinish.) A brand-new oven front dented by a dropped cabinet door? Check. (Pay to have oven part replaced by manufacturer’s service person.) Etc. The moment of discovery is always a punch in the gut.
My most recent experience with this sickening phenomenon came earlier this week. I was making great progress on a job I’d started that morning—months later than anticipated, thanks to a stack of other work commitments (and also thanks to my clients’ patience). The job involves a set of panels custom veneered with dyed eucalyptus. As I made the first cut, my client’s reaction to the price was still ringing in my ears. “X-thousand dollars? Just tell me–is this like buying a gold-plated toilet?” No, I reassured him; the purchase didn’t necessarily qualify as extravagant. The price reflected the exotic species of veneer, which was dyed in Europe, then exported to the United States.
Around midday I was lifting another panel onto the tablesaw to miter an edge when my eye was caught by a note in my handwriting on the order form: Grain to run horizontally, i.e. parallel with dimensions under “width.” The grain on the panels was vertical.
I got the job folder from my bench and sifted through the records. Sure, the evidence was right in front of me on the order form, but I honestly couldn’t remember which way the clients had wanted the grain to run. It had been so long since we’d discussed it–and the magnitude of the cock-up (to use a charming British term) would be so daunting that I just wasn’t ready to believe it.* I called the clients to check. No answer. I left a message. Next I wrote by email.
By bedtime there was still no response. I hardly slept that night; each time I lapsed into slumber, I found myself in a different subconscious-generated torture scenario involving horizontal versus vertical grain.
The following morning I contacted Max Jeffrey, the salesperson at Heitink Veneers, and let him know there might have been a mistake. He said he would look into it and assured me they would make things right.
And that’s exactly what they did. No prevaricating, no drama; just a sincere apology for having laid up the veneer in the wrong orientation, while noting that this kind of error is exceedingly rare because they take grain orientation seriously. (As a customer of theirs for nearly a decade, I know this to be true.) Tell us what we need to do to make things right for your clients, Max said.
When my client called back, I explained the situation and asked whether he would like Heitink to order new veneer and remake the panels, or would he and his wife like to keep the grain vertical. My personal preference, I added honestly, was the existing vertical orientation, because the island’s stone counter has a bold lengthwise grain and I thought the added linearity of horizontal-grain panels might make the island seem as though it was ready to shoot through their back door. They asked for a break on the price, and Heitink agreed to refund that amount. (The clients had purchased the veneered panels directly and had already paid in full.)
To paraphrase Mr. Williams, Anyone can do something right. What’s truly impressive is making things right for your customer—graciously—when you have made a mistake on their order. When I asked Jan Heitink (he’s Dutch; his name is pronounced “Yon”) whether he would permit me to identify his company in this post, he said yes, adding, “We strive for perfection in our products but in real life there is no such thing and when a situation does not go as planned, how we react to the situation is what will leave a lasting impression.”
I couldn’t have put it better myself.–Nancy Hiller, author of Making Things Work
One of several jobs in which I have incorporated custom-veneered panels from Heitink, this was a kitchen refaced in composite teak. (Photo by Kendall Reeves, Spectrum Studio)
*This is why I put everything in writing. But even so, in this case, I wanted to consult the clients to make sure I had ordered what they wanted.
We have a batch of chore coats up for sale in our store, just in time for the holidays. These American-made coats are the last ones we’ll be offering in the Japanese cotton. Our next batches will be in American bull denim. (The price, color and sizes will all be the same).
This is the coat I wear every day in the shop and adore. It breathes and moves quite well. And it takes a beating. Mine is starting accumulate the dust and scuffs a working garment earns. And this coat can take it.
Custom buttons.
Plus, the details on this coat are great – the Lost Art Press buttons and the embroidered interior patch are subtle touches.
Order now – this isn’t a big batch. And we concede that we’re kind of nuts for offering this coat at this price. An American-made coat with these details is typically $200 more.
I don’t talk much about the logistical side of Lost Art Press because it’s not woodworking. And I try to stick to woodworking as much as possible.
But occasionally, it’s necessary to drop the curtain and acknowledge a milestone.
About six years ago, John and I filled every order from our houses. I had our order processing computer propped on a folding table, and I’d put my feet on the litter box as I manually printed out every label for every order. John and his family did the same thing (without the litter box – John has dogs).
It was a good kind of drudgery. John and I now know enough about order systems and customer service that we’re picky about how our boxes are packed and our customers are treated.
This year, John devoted a ton of his time to find a new fulfillment service for Lost Art Press and Crucible Tool that makes everything better for you and us. The service is TF Fulfillment, and it’s northwest of Indianapolis in an area that is a hotbed of services such as this.
What’s in this for you? The warehouse is climate controlled and humidity controlled, so your books will arrive without having absorbed excess moisture. (We’re also starting to shrinkwrap all of our titles to help control moisture. We’re not wild about the extra plastic and extra expense, but it’s the best way to protect our goods.)
Also, TF Fulfillment is far more automated and modern than our previous efforts. So you are less likely to get a shipment with the wrong things in the box. One person picks the books. A second person checks their work. Also, we have the same two people working on our orders every day. So they know the difference between “To Make as Perfectly as Possible” and “With All the Precision Possible.”
Also, TF does a great job of packing boxes. If you’ve received a box from us in the last couple months you might have noticed. Good packaging means fewer damaged books.
I also think it’s important to say this on occasion: I couldn’t do this without John. We’re equal partners in Lost Art Press, and we both do difficult jobs that we wouldn’t wish on other people. I get a lot of credit because my name is at the bottom of most of these blog posts, but this business wouldn’t be successful without the both of us.
Chris Williams grew up in a typical, conservative Welsh family (his words). His mother was a homemaker; his father, a tax inspector. He has one sister.
Although his parents weren’t craftspeople, Chris’s lineage includes shoemakers, cabinetmakers and joiners. Thomas Jenkins, born 1813 and a distant great-grandfather to Chris, is famous, locally. Jenkins kept a daily diary, which has been published as a book: “Selections from the Diary of Thomas Jenkins (1826-1870),” edited by D.C. Jenkins (Dragon Books, Bala, North Wales, 1986; republished by Historia Wales, 2012).
Jenkins was curious and loved to learn – in 1843 he founded the Llandeilo Mechanics’ Mutual Instructing Institution, which met at his house. He built boats, a bridge, violins (which he learned how to play) and more than 250 coffins. He collected fossils, explored caves and conducted science experiments. A lover of astronomy, Chris says Jenkins found work installing sundials in the yards of the big country homes that dotted the landscape. According to the editor’s introduction in the book, Jenkins also erected public lighting, brought gas and water to his town, was involved in mining, beer brewing and census enumerating, fathered 12 children and was named a constable of the Lee Court. He walked everywhere, and later in life built “a homomotive carriage with three wheels.”
“He was an amazing man,” Chris says.
A recent picture Chris took of the Wales countryside (Black Mountains, 2017)
Chris enjoyed a childhood spent playing in the countryside with friends, climbing trees and building dens.
“I didn’t like school, particularly,” Chris says. “I wasn’t an academic, for sure. I enjoyed woodwork, metalwork, technical drawing.”
Chris spent as much time as he could in the school’s woodshop. It was the mid-1980s, and he says the woodshop had an old-fashioned feel to it, starkly different from the clinical and sterile white cabinets and Formica worktops of the school workshops he sees today.
“Our woodshop was a proper workshop, with bloody wooden benches and tools and timber,” he says. “It was what I think a proper workshop should look like.”
His school’s career officer, having noted the amount of time Chris spent in the school’s woodshop, recommended a carpentry/joinery apprenticeship.
“I went home and told my parents and they said, ‘Yeah, fine,’” Chris says. “My parents had no aspirations for me at all. It’s different, the way I bring my kids up. We’re really keen on their education. Not overly pushy, but we’re very aware of it. If they’re behind and not doing it, we try to explain why they need to do it. I didn’t really have any of that. They were good parents, but I think it probably would have helped me if they had possibly encouraged me a bit more academically.”
Chris’s apprenticeship was with the local council, maintaining council offices, farms and schools – anything council-owned. Most of the buildings were big, old, beautiful Georgian properties, which Chris enjoyed.
Chris’s foreman was in his late 50s. “He was really good,” Chris says. “He was extremely knowledgeable.” Chris surmised his foreman did his apprenticeship shortly after WWII. The area, then, was quite rural. “His apprenticeship would have been really quite primitive,” Chris says. “Very few machines. They had a wheelwright’s shop and there was an undertaker’s shop there as well. So it harkened back to a really old Wales.”
It took awhile for Chris and his foreman to come to terms with each other. “I don’t think he really liked me at first, but we seemed to hit it off later,” Chris says. “I wasn’t cocky, but I liked to laugh and joke, and he was more serious.”
Chris earned his City & Guilds qualification and began working at a young age self-employed. “It was ridiculous to start at that age,” he says. “My parents separated, and it was a funny time for me. I can’t say I was lost, but I didn’t quite know where I was going, really.”
Chris can point to two things that jumpstarted his furniture making. First, his fondness for “simple country furniture” began with a book he found in his technical school’s library – “Furniture Making Plain and Simple” by Aldren A. Watson. He was 16. And then, at around 19, after earning his qualifications, he befriended a carpenter, who always made his own furniture. “He’s a really clever guy,” Chris says. “He’s a lot older than me and he lived near me. And I’d always call on him and see what he was making.”
Chris’s first piece was a settle – a bench with arms and a seat that opened up. “It was the first thing I ever made for myself on my own,” he says. “I just went for it.”
Nobody taught him – but he realized furniture making, carpentry and joinery all carried similar principles. “If you’re interested, you just soak it all up,” he says. “That’s what I believe. I’m genuinely one of these people that if I really wanted to learn how to do something, I’ll put everything into it.”
A Kitchen Workshop
Chris was young, and living with his mother. The only machine he owned was a lathe, which he kept in a small outbuilding in the garden. His mother would often come home from work only to find Chris building 10’-long oak gates on the kitchen table. He was also interested in blacksmithing – he would heat things using the fire inside and then walk the fiery item, with tongs, through the living room to then work on it outside.
“I realized there was a chance of burning the house down so I thought I better not carry on with that,” he says.
A chair at St Fagans National Museum of History
By this time Chris had heard about “a mythical chairmaker … [who] made chairs by hand without the aid of electricity and lived in his workshop.” (You can read more about that meeting here.) Chris was also visiting St Fagans National Museum of History regularly, and while he noticed the chairs there, he didn’t pay close attention.
“At that point I didn’t really know what I was looking at,” he says. “And lots of people didn’t really know, either. John coined the phrase ‘Welsh stick chairs.’ People will dispute that, but he did.”
With some research, Chris discovered this mythical chairmaker had written a book – “Welsh Stick Chairs.” He drove to Newport, Pembrokeshire, to buy a copy. John Brown, who was dropping off more books to sell, held the door open for him. Chris had no idea.
Chris says the book was a “revelation,” and at age 21 he made his first chair, in his mother’s kitchen, on a Black & Decker workmate.
“It’s terrible,” he says. He still owns it.
Chris accepted work as he could find it. He sold his first settle, and then another. He continued making simple furniture – anything he could fit in his mother’s kitchen.
A couple years later he began renting space in an old farm building. Aside from the lathe, he had no machines – he couldn’t afford them. If he needed something planed, he would go to his friend’s joinery shop and use the machines there. He worked like this for a couple years.
And then Chris’s partner, Claire, wanted to travel. Her contract job as a research scientist ended. So she came home and said to Chris, “I’m going traveling.” Chris decided to go with her.
The flight, an open-ended, around-the-world-type ticket, was expensive. “I never earned a lot of money,” Chris says. “I generally mean that. You’d be shocked if you realized how little I earned.”
So, Chris made three chairs. Then he put them in his van and drove them around to people he knew, friends and past clients, to see if they were interested in buying one.
“Within a week I had sold the three chairs, and I had the money for the ticket,” he says. “I was really pleased that people had faith in me to buy these chairs. I wasn’t really known for making them at that point.”
Chris and Claire travelled extensively – to Australia, New Zealand and the Cook Islands. While in Melbourne, Chris picked up a copy of the November/December 1997 issue of Fine Woodworking – in it was an article about John Brown. The article included a picture of John Brown’s workshop, with daffodils coming out of the hedgerows. (The daffodil is the national symbol of Wales. On St. David’s Day, everyone wears a daffodil on their lapel.)
“I thought, I just want to go home,” Chris says.
Meeting John Brown
Chris doesn’t buy woodworking magazines. Or books. “I find them quite unsettling because I’m not the most confident person,” he says. “When I read other ways of doing things I always wonder, ‘Am I doing it right?’”
But he did buy all the copies of Good Woodworking that featured John Brown as a columnist.
Once back in Wales, Chris and Claire bought a house. Determined to meet John Brown, Chris pulled out a phone book. While all the names listed included a last name and first initial, John Brown’s name was different – it was listed in full: John Brown.
“I just rung him up,” Chris says. “And he answered the phone, and I was kind of really nervous and he answered the phone and he went JOHN BROWN, like that. And I kind of had a mild panic attack, and I started mumbling because it’s weird talking to somebody who you’ve put up on this huge pedestal, isn’t it, really?”
Chris explained who he was – he said he had made some chairs and wanted to be a chairmaker. He asked John Brown if he could visit. John Brown said yes.
“I drove down, and I eventually found him and I knocked at the door,” Chris says. “Where he lived was very remote, very difficult to find. Typical John.”
John Brown was a bit gruff when he opened the door, but Chris soon realized it was because he was in the middle of gluing up a chair.
Chris watched him, while also taking in the space – rustic (a word John Brown would hate, Chris says, but one that properly defined the space) and simple, with hand tools, art, quotes from the likes of John Ruskin and poetry – some of which was carved into the walls.
“It was just totally different,” Chris says. “A totally different way of life.”
After the glue-up was complete, John Brown made a pot of tea. The two drank tea and talked. And then John Brown made another pot of tea.
“Obviously we got along,” Chris says.
Throughout it all, though, Chris was feeling self-conscious.
“I had a baseball hat on as a result of a few too many drinks one night,” Chris says. “I was staying with friends in Auckland, and they decided it would be funny if I peroxide blond-ed my hair.” He laughs. “I was rip drunk. And I said, ‘Yeah! Whatever!’ It went wrong and I looked like a carrot. So they had to do it again and I can remember my scalp burning. So I had this bizarre look – dark eyebrows and a kind of yellow hair. It was ridiculous. So I had a hat on and I could see him looking at my hat, thinking, ‘When is he going to take it off?’”
Weeks later, Chris told John Brown the story. John Brown laughed.
A 10-year Partnership
Chris first contacted Lost Art Press out of anger and loyalty to John Brown.
“I felt that people were missing the point sometimes about John Brown and there was a lot of misinformation,” he says.
Chris S. had recently pulled his public email address, so Chris W. had to be creative in reaching him. But the two connected, and a partnership – and friendship – formed.
Chris Williams teaching at Lost Art Press, May 2018
Fast forward to May of this year, in the Lost Art Press library. Chris W. had just finished his first week-long chairmaking class. Several students were finishing up and Chris would stop, periodically, to offer warm goodbyes. He sat in Chris S.’s dugout chair and told the story of his life in a booming, but not overbearing, voice, complemented with heavy laughter. When he quoted John Brown his voice dropped low, each syllable weighted heavily, bringing life to the mythical chairmaker from Wales.
Chris W. spent the next hour in this chair talking about his relationship with John Brown. But this is a profile about Chris, not about John Brown. And those aren’t my stories to tell. Those are Chris’s stories, and they are the backbone of a book that has been years in the making.
Some teasers: a meeting at Axminster; a move to Llandovery; Vaughn Williams’s “The Lark Ascending”; tea; a test; a partnership; a friendship; a gallery; a trip to Exempla in Munich; an intense argument (involving, of all things, a restaurant bill and flatulence); an apology; a life change; a move to Carmarthen.
When John Brown retired from chairmaking, to study art, he gave Chris all his chair templates and offcuts. Chris bought some of his tools and helped him move to an apartment, an old Georgian with a big box sash window overlooking the Tywi Valley.
Chris went back to his old rented space at the farm and continued making chairs. A few years later the farmer, who had become a dear friend, died.
“I had to move out,” Chris says. “I wanted to because I couldn’t bear being there without him. He was the loveliest guy.”
Chris began working out of his home’s garage, but found there were too many distractions. The recession hit, and Chris’s chairmaking customers dwindled. He threw himself into general woodwork, but then his arms, overworked, failed him – tennis elbow in one, golfer’s elbow in the other, and recurring tendonitis in both forearms.
“My hands were bright red and blue,” he says. “I could barely hold a cup of tea it was so painful.”
John Brown died in 2008.
A Surprise Twist: Furniture Conservation
Chris visited a local furniture restorer, Hugh Haley, owner of Phoenix Conservation. Hugh knew Chris was a bit in limbo in terms of work, health and a shop, so Hugh asked Chris if he wanted to move his shop to Phoenix, where he could make chairs. “And if you like what I do, you can perhaps help me a bit,” Hugh told Chris. “Brilliant,” said Chris.
Within two months Hugh was diagnosed with cancer. Chris immediately offered to help.
“It’s woodworking, but it’s different,” Chris says about furniture restoration. Hugh had a lot of work coming in that he could not handle. So Chris began doing the work for him. Hugh lived behind his workshop, and whenever Chris had trouble he’d either take the item or a picture back to Hugh, who would then explain to Chris what he needed to do. In time and after two surgeries, Hugh recuperated. And today, while Chris still builds chairs, he continues to restore furniture for Hugh.
“I’m so grateful because it’s another new world, another new skill I’ve learned,” he says. Much of the work they do is for museums and historic houses. “So we get to work in some of the most amazing houses,” Chris says. “It’s incredible.”
One of Chris’s finished chairs, April 2018
Chris makes about a dozen chairs a year. “I don’t actively want lots of chair orders,” he says. “I like making them, but I’ve got to be in the right mood or want to make one. When I’ve done weeks of fiddling with old wood and it’s messy and this and that, it’s quite nice to work with new, fresh timber.”
Chris and Hugh keep a large stash of old furniture parts for the wood, mahogany and pine from the 1700s. That way, if Chris needs to make, say, a new drawer side for an antique piece of furniture, he can use the same type of wood from the same period in which it was made.
“You can see where the guy before me has cut dovetails,” he says. “I hate cutting them in a way but you’ve got to recycle the wood because it’s the same wood, it’s the same color, it’s the same era. … I love looking at them and taking them apart. It’s interesting. It’s really nice, you feel very – not attached – but when you’re repairing furniture, you’re seeing everything. You’re seeing the faults, you’re seeing why that has fallen apart and that’s quite good in making new furniture. You think, ‘Well, don’t do it like that because that’s why it’s failed.’ … And it’s wonderful when you come across a maker’s mark on a drawer bottom where somebody has written in pencil who they are and what year. That’s lovely when you see that. It’s really nice. I like that kind of thing, to know where it’s come from.”
Forging a Future of His Own
Chris and Claire have four children, ages 15, 13, 11 and 7. “I’m not an expert on being a father,” he says. “It’s hard. You’ve got five people living with you, with five different opinions.”
The children are involved in sports – football, rugby and swimming. Once Chris is home from work, he and Claire split the tasks, shuttling the kids back and forth from school and activities, taking turns cooking, loading the dishwasher and switching out laundry. It’s wearing but Chris says, worth it.
Exterior of Chris and Hugh’s shop.
The interior of Chris’s shop, as he was setting it up in June.
Chris maintains normal working hours – typically 8 a.m. to 4 p.m. And lately he’s been thinking more about teaching. He’ll be back in the states next May to teach another chairmaking course. And Hugh has suggested that Chris teach some classes at Phoenix.
His first chairmaking course at Lost Art Press was also the first class he’s ever taught – and he was nervous. He thought he might hate it, or not excel, or even, be good at it.
“I think the consensus was that everybody had a really good time and it went well so that’s encouraging,” he says. “I’ve had some constructive criticism from students, and they’re right about what they said.”
And here, much like an axe splitting through wood, it’s clear Chris has chosen his own path. John Brown has influenced Chris’s life immeasurably, but Chris is not John Brown.
“John would come out with Zen-like phases, he was very philosophical,” Chris says. “And he used to say to me, ‘think round.’ When you’ve got this thing in front of you and you’re constantly turning it while you’re shaping it, it’s almost like a dance. You turn it, plane, turn it, plane, and you’re thinking round. And I know everyone [in the chairmaking class] thought it was hilarious, but it means something. You get that into your head as you’re doing it, and it does work. I think that’s always stuck with me. I’m not trying, pretending, to be John Brown. I could never do it and I don’t want to do it. But that is one of those things that has always stuck with me. Until coming here, I never knew I would say that. Obviously, it’s tickled a lot of people.”
Whereas John Brown often dealt with people awkwardly, Chris says, Chris enjoys being around people. He appreciates conversation (with people he likes) and loud laughter. He’s opinionated but compassionate. Professionally, he exudes calmness, encouraging his students to “be in the zone.” He uses phrases such as “be at one with the plane.” He regularly told students that it’s OK if their chair doesn’t look like his chair – that that’s good, even. And if they go home and make another chair using different methods? Fine.
“Put your own take on it,” he regularly told the class. “The form will still look fundamentally the same.”
An example: Chris sands away his tool marks, preferring a smooth surface. But he recognizes that many makers prefer to leave tool marks, including chairmaker Peter Galbert.
Whereas many folks find a comfortable spot on that horizontal axis, Chris recognizes the importance of growth, of riding that curve, both as a maker and a human being.
“I think I’m always kind of open to new things, and I kind of run with it then,” he says. “And you meet interesting people, like I met Hugh. He’s just really eccentric, very similar to John but in a different way. I seem to be drawn to this type of person. I’m not consciously doing it. I do pride myself in having friends who are quite poor to friends who are quite rich. I don’t care who you are, what color you are, gay, bloody whatever. If I like you, I like you.”
That said, he doesn’t force friendships. “You can’t consciously do that,” he says. “But I do try and see the best in people if I can. Or, I’m trying to see that more.”
Chris recently failed a mindfulness course.
Actually, “fail” is the wrong word. Because despite what he calls the “macho-made environment” sometimes prevalent in his circles, he recognized the need to be more present in the moment. So, he signed up for a class.
“I’m sitting there with my teacher – she was lovely, we got along really great – and she taps this bell and then you’ve got to get in the zone. And I’m sitting there and I’m thinking, ‘Well, right after this I’m going to make a set of sticks and I’m going to glue this or that …’ and that’s no good. I couldn’t switch it off. And we tried for weeks. In the end, I just said, ‘I can’t do it. I can’t switch off.’ And she said, ‘Chris, it’s fine.’”
But he did take something away from it.
“I try to live more in the now,” he says. “That’s one thing I have learned. It’s hard. You can’t change the past. It’s happened. You can’t go back. And you can’t try to think too far ahead. Try to think smaller, you know? It’s hard.”
Perhaps, but Chris also manages to immerse himself in the moment better than most – it happens any time he hears his own music while thinking round.
“It sounds romantic but I honestly mean this,” he says. “Whenever it’s cold out, in the winter, and you drive to work in your car, it’s always lovely walking into the workshop, which is warm. We used to use a lot of pine and I can smell it now. Even when I smell this certain pine at home, it’s really nostalgic. It’s quite bizarre. And I always felt a kind of comfort that you were in a warm place and you were in a place that you enjoyed being. And I still feel like that sometimes. If I’ve done a particularly nice job with what I’m doing I feel – ah, I’m being paid to do this – which is really special, you know? But I’d be lying if, probably at least once a week I think, ‘What am I doing? I need to get a proper job.’ But even if I won the lottery or inherited millions I wouldn’t change anything. I’d just do what I wanted to do and not worry about finding customers.”
Of course, it’s very likely that customers would find him.
Every so often you hear from a reader who really gets where you’re coming from. This is not to say they’re the only ones who get it, just that they take the time to let you know. (An outstanding example is Dan Clausen’sscholarly essay about Lost Art Press.)
A most welcome addition to my bookshelves, @nrhiller’s English Arts and Crafts is simply stunning. If you’ve read any of Nancy’s other work, you already know that she puts as much craftsmanship into her writing as she does into her furniture. And yet this book still pleasantly surprised me in a few ways:
1) The book has the most elegant endpaper of any on my woodworking shelves. An excellent departure from the monotony of the crowd.
2) While there are plans for a few designs inside, the book is not your typical project-by-project guide. Instead, it is an accessible and engaging conversation about the history, aesthetics, and philosophy of the Arts and Crafts movement, all beautifully interwoven with projects and techniques from some of Nancy’s most recent works.
3) Throughout, the pictures are beautifully human. Archival photos and museum pictures blend seamlessly with portraits of Nancy’s craftsmanship. But the in-process photos from her shop are my favorites. Nancy’s workspace looks humble, mortal. Her lighting is not always perfect. These “flaws” combine to bring the images back into dialogue with the text, to create a harmonious tone of real-world art and craft…. [emphasis added]
What spoke to me most was not the part about the endpapers (credit for those goes to Megan Fitzpatrick; the pattern, based on an original design by C.F.A. Voysey, is by David Berman of Trustworth Studios) or the bit about my interweaving of history with projects and techniques (that struck me as the best way to structure this book and underscore the relevance of particular ideals and individuals related to each of the projects—in other words, a no-brainer). It was the bit about the dialogue between the text and the process shots in my shop.
I have some hang-ups about my shop in this age of studiously curated imagery. Anyone who has visited will be aware that I issue a knee-jerk apology at the door. “It’s really a glorified garage,” I say, “but it’s by far the nicest shop I’ve had in my life.” Both statements are true.
It’s not the building that troubles me. Don’t get me wrong. I’d love to work in a converted church, timber-framed barn, or urban horse garage instead of my prosaic pole-barn covered in T 1-11 siding, but none of those is presently an option. My compulsive apology is more a response to the state of affairs inside. Partially finished pieces from magazine shoots (so close to being usable! I can’t bear to cut them up for kindling) preclude anything approaching a Zen vista. Routers and other small machines are stored on open shelves, as are tool bags and boxes, shims, levels, and other equipment for onsite installation work. On the wall above the chop saw are drywall and painting supplies; I’m no drywaller or painter, but some of my built-in jobs require minor drywall repair and painting, and it’s simpler for my clients, as well as more affordable, if I just take care of the whole shebang and save them the bother of choreographing multiple tradespersons. On another wall, more open shelves house boxes of screws, nails, washers, and other fasteners.
Someday I will finish the magazine projects and make doors for all those open shelves, streamlining the visuals and enhancing dust control. (Maybe.)
I am aware of what’s behind my compulsion to apologize: I have internalized prevailing norms regarding how a furniture maker’s shop should look. I personally have no problem with the state of my shop. I work well in a somewhat cluttered environment, maybe because the overwhelming majority of the shops where I have worked, starting in 1980, had a similar, um, “aesthetic.” But when I show the place to new people, I assume they’re judging it against the orderly, dust-free standard published widely in magazines, TV, and social media.
Bench view, 1985, “Farmstead Furniture.” Across the narrow floor from my bench was the bench of one of my bosses. Note the stylish sewing cabinet, which was being repaired for a relative; the plastic draft excluder at the window; the stove set firmly in the midst of flammable materials (not something I have in my shop); and the evident lack of concern with appearances. This original workshop (which would later be subsumed within a larger modern structure) was a converted farm building. Some of the loveliest furniture I have ever seen was built in this milieu.
“But it’s irresponsible to have your shop in that condition when taking process shots for a book!” some may protest.
Really?
Call me cantankerous. In this, as in most subjects on which I write, I want to resist the suffocating pressure to conform. As a woodworker, I come from a background populated by those who made things because (a) they chose this way of making a living, (b) they had limited resources, and (c) they did not give a fig what visitors thought, because it was their shop and they were the ones who knew about the work involved. In each case, they had arranged their working space for the kinds of work they did. These people were judicious about how they spent their time, energy, and money. What mattered was how their shop functioned for them. The workplace was for work.
Things are different today. We live in an age when gorgeous imagery of work and the doing of it can boost sales in real ways (especially when those doing the work are attractive human specimens; this applies all the more to females). And still I want to resist.
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The whole situation puts me in mind of articles that would be the 21st-century woodworkers’ equivalent of the Woman’s Own magazines we used to read at boarding school in the early 1970s, while sitting on the old steam radiators because it was so cold. Rumor had it that sitting on warm radiators caused piles, a.k.a. hemorrhoids, but we were just too frozen to care. “Is there a right way to hang the loo roll?” headlines earnestly inquired, or “Which type of fringe [Brit-speak for what Yanks call bangs] best suits your facial shape?” There’s an increasingly insidious preoccupation today with how we are seen.
Granted, when your livelihood depends on others, it would be foolish not to take your potential clients’ preferences into account. But at the same time, let’s think carefully about just how much we’re willing to let ourselves be swayed—if not downright defined—by others’ expectations. We live in a moment when we can be followed, visually and in other ways, by people all over the world. Maybe there’s something salutary in standing up for what matters to us instead of allowing ourselves to be overly shaped by our desire to be “liked.”
That Brian Clites (a.k.a. @thewoodprof) got this from those process shots tells me he’s a careful reader.
